If a video shows that assets are unavailable, it means the video and audio files have been removed from storage.
Why this happens:
When your subscription ends, there's a retention period. After it passes, video files are removed to free up storage. Your scripts, metadata, and publishing history are always kept.
To restore a video:
1. Resubscribe to any paid plan
2. Open the video and click Regenerate
3. The full pipeline re-runs: voice generation → video rendering → new video file
The restored video uses the same script and settings as the original.
Need more help?
Our support team is here to help. Reach out and we'll get back to you within 24 hours.
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