If a platform connection stops working:
1. Go to Settings → Integrations
2. Click Disconnect on the affected platform
3. Click Connect again and re-authorize
Why connections break:
Access tokens expire (especially TikTok, which expires periodically)You changed your password on the platformYou revoked SyncStudio's access from the platform's own settingsThe platform updated their permissions requirements
After reconnecting, all your existing videos, schedules, and publishing history are preserved.
Need more help?
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